ΝΤΟΥΣΑΚΗΣ

Return Policy
The D.O.A. provided to consumers for products that do not work upon receipt (Dead On Receipt / Delivery) by certain manufacturers. In order for this service to be valid, the product must be returned to the DOUSAKIS store (60 ANAPAFSEOS, 73135 CHANIA) within 7 days and the product will be replaced with the same. In case there is no stock for replacement, we will replace it with another one, of corresponding characteristics - possibilities or waiting for the receipt of a new stock.

Shipping charges, throughout the warranty, in case of defective product, are fully covered for return and return, by our company for one (1) replacement. (Does not apply in cases where the customer can send the product directly to the official service or for replacement.

In case of defective product and within the warranty, after you send us the product with the above procedure, we in turn send it to our supplier. The process takes 5-45 working days (depending on the supplier).

Right of Withdrawal

DOUSAKIS for your best service, offers the possibility of returning or changing the products of your order, if for some reason they do not satisfy you. Users have the right to return the products, unjustified, within 14 calendar days from the date of issue of the purchase tax document (retail receipt, invoice) with:

(a) dispatch of the returned product unused, as it was before sale in its original packaging and with all the contents of the original packaging; or

b) with his personal return and change in the store.

The customer bears only the direct cost of returning the products. Before returning the product, you should contact us to inform us at e-mail adousakis@hotmail.com.

VULNERABLE PRODUCTS ARE NOT RETURNED FOR HYGIENE REASONS.

DECLARATION OF WITHDRAWAL FROM THE REMOTE PURCHASE CONTRACT of Article 4 of Law 2251/1994

To:

The company

ΝΤΟΥΣΑΚΗΣ ΕΥΑ. ΑΝΑΣΤΑΣΙΟΣ

ANAPAFSEOS 60, 73135 CHANIA

VAT number: 050446478

DOU: CHANIA

TEL .: 2821 036464

I, the signatory, (Name) ................................... (Surname) .................... of .........................,

resident ......................................... (Street / Number) ..... .................................. (ΤΚ) ............. City)........................,

phone .........................., e-mail ................... ..............

I hereby declare that I withdraw unjustifiably from No. ....................... / .... / .... / 201 ... product purchase agreement with your Company.

I also responsibly declare that:

1. I exercise the relevant right of unjustified withdrawal and return of the products within fourteen (14) calendar days from their receipt.

2. That the products and their packaging are in their original condition and have not been unpacked, used, or damaged. The product packaging is sealed, the sticker has not been detached or torn in any way.

3. That I know that by law I have no claim for a refund of the shipping costs already charged to me.

4. That I am charged with the cost of returning the products.

Date: ..... / ...... / 201 ....

Ο (Η) Δηλών (ουσα) και Υπαναχωρών (-ούσα)